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RE:ROOT

Gift certificates purchased in 2019 Terms and Conditions, Exchange, Cancellation and Refund policies

These terms and conditions apply for  all gift certificates  purchased in and up to 31st January 2020 . By purchasing your gift certificate you are agreeing to Re:Root’s Gift certificate policies 2019-2020.

Terms and conditions :

Gift Certificate cannot be used to purchase a further Gift Certificate.

All Gift Certificates are dated and expire after 5th April 2020.

Gift Certificates cannot be exchanged for cash.

Gift Certificate cannot be exchanged or refunded after 1. Feb. 2020

Gift Certificate can only be used for a two skype life  coaching session with Re:root’s life coach Emma-Jane Cross.

Gift certificate can only be used by the customer or named recipient registered at the time of purchase.

Re:root and employees thereof make no warranty regarding service that may be received in connection with use of this Gift certificate.

Re:root and employees thereof  assumes no responsibility and shall not be liable for any injury, loss, or damage of any type or nature which arises out of use of this Gift certificate.

Exchange Policy

Only the buyer can exchange the client name on the gift certificate and must contact Re:root to make a change on emmajane@rerootyourlife.com

Only the buyer of the gift or the registered recipient of the gift certificate can use the gift certificate. If you wish to change the name on the gift certificate you must contact Re:Root no later than December 18th 2019.

Cancellations and Refunds Policy

A gift certificate can only be cancelled by the buyer not the recipient

A gift certificate can only be cancelled by email headed GIFT CERTIFICATE CANCELLATION AND  REFUND.

Similarly to request a refund, please contact us by email headed GIFT CERTIFICATE CANCELLATION AND  REFUND. 

Email: emmajane@rerootyourlife.com

All certificates cancelled on or after 18th December 2020 will not begin a refund process until January 8th 2020.

All refunds will take up to 10 working days to be completed.

Re:Root charges no cost for refunds and cancellations.

Cancellation, refund and exchange deadlines for gift certificates purchased in 2019/2020

A  gift certificate purchased in 2019’s cancellation deadline is 19th December 2019.

A  gift certificate purchased in 2019 not be refunded or exchanged after 1. February 2020.

All certificates cancelled on or after 18th December will not begin a refund process until January 8th 2020.

Please be aware that Re:Root will be closed for business from 20th December 2019 until 8th January 2020. And therefore cannot respond to emails during this period.

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