Let us support you to : Reroot yourself : Re:Route your life : And enjoy your journey
These terms and conditions apply for all vouchers purchased in and up to 31st January 2019 . By purchasing your voucher you are agreeing to Re:Root’s voucher policies 2019.
Terms and conditions :
Gift Certificate cannot be used to purchase a further Gift Certificate.
All Gift Certificates are dated and expire after 2. April.2019.
Gift Certificates cannot be exchanged for cash.
Gift Certificate cannot be exchanged or refunded.
Gift Certificate can only be used for a two holistic coaching session with Re:root.
Gift certificate can only be used by the customer registered at the time of purchase.
Re:root and employees thereof make no warranty regarding service that may be received in connection with use of this Gift certificate.
Re:root and employees thereof assumes no responsibility and shall not be liable for any injury, loss, or damage of any type or nature which arises out of use of this Gift certificate.
Only the buyer can exchange the client name on the voucher and must contact Re:root to make a change on firstname.lastname@example.org.
Only the buyer of the gift or the registered (at the time of purchase) recipient of the voucher can use the voucher. If you wish to change the name on the voucher you must contact Re:Root via email no later than 28th Febuary 2019.
Cancellations and Refunds Policy
A voucher can only be cancelled by the buyer not the recipient
A voucher can only be cancelled by email headed
VOUCHER CANCELLATION AND REFUND.
Similarly to request a refund, please contact us by email headed VOUCHER CANCELLATION AND REFUND.
If you/ gift reciever have to cancel a session please give 24 hours notice and Re:root will support you to rearrange your session. If you/ gift reciever does not show up for a session without communication the session will automatically be rebooked. And you /gift reciever will be contacted via the email provided.
If you/ gift reciever does not show up for a session without communication twice they will be contacted via email. However, this counts as having used one of the two sessions included in the voucher.
If you/ gift reciever have to cancel a session with 24 hours notice this does not count as having used one of the two sessions included in the voucher.
Sessions can be booked up to April 2nd 2019.
All certificates cancelled on or after 28th Febuary will not begin a refund process until 2nd April 2019
All refunds will take up to 10 working days to be completed.
Re:Root charges no cost for refunds and cancellations 2019
Please be aware that Re:Root’s opening hours are monday to friday 10 am – 17:00 pm CMT